So, you see organizational behavior courses is useful information for every group to aid in streamlining the process to a better purpose Of that organization. 4. Realize the executive views land and capital as the companies’ most important asset. Keep In mind, without people land and capital have very little value. Without Knowledge the company would not have found land with ore deposits. Operating the equipment is impossible without enough knowledge which people also provide. Therefore the executive is misunderstanding knowledge management.
Knowledge resides n employees thoughts (human capital), it also resides on the structural capital which is the organizations system and structures. 5. The reason it is said that the CEO and other corporate leaders are keepers of the organization’s memory is because of storage and preservation of intellectual capital. Intellectual capital is the company’s knowledge that includes human capital, structural capital, and relationship capital. Leaders that understand this know how important it is in an organization to first of all retain and keep knowledgeable employees.
They do this by keeping up with employment practices and staying compatible in that area. Next it is important to systematically exchange knowledge to other employees. This happens when new employees and paired up with seasoned employees to train and teach, therefore passing on knowledge that is not documented. Chat boxes are some of the ways this knowledge is passed on to newcomers. Example: if a new employee has a question about a process they can post it in the companies chat box and within seconds a seasoned employee can send instructions and procedures on how to accomplish the task.
The third way is transfer information in to structural capital. Commonly call building a better mouse trap or bringing out hidden knowledge. Companies today have designated blobs were employees can post new ideas and procedures about ways to improve workflow. The blob is checked and the good useful information is passed on the entire company. This is what our ancestors called “The village raising a child” better known as “each one teach one”. The Old teaching the new. This formula has saved companies time and money.